We Welcome Your Feedback and Comments

If you need help with any aspect of the application process, please do not hesitate to ask us. Our customer service representatives will be happy to assist you in any way. Whether through email, by phone, or in person, we are here to help you get the customer service you deserve.

Internet Loans

Payday Loans

Phone: (866) 355-6815

Email: InternetOps@acecashexpress.com

Installment Loans

Phone: (877) 876-2274

Email: InternetOps@acecashexpress.com

Consumer Complaints Concerning Money Transmission Activities (Texas Residents)

Consumer Service Alliance of Texas

Resolve Online Account

URL: Click here


Title Loan Collections

Phone: (800) 817-5106

Email: CollectionsTeam@acecashexpress.com

Returned Checks

Phone: (888) 753-2367

Email: CollectionsTeam@acecashexpress.com

ACE Prepaid Debit Card Customers

Corporate Office

300 E. John Carpenter Fwy, Ste. 900
Irving, TX 75062

Main Number: (972) 550-5000

Human Resources

Phone: (800) 581-5126

Email: employment@acecashexpress.com

Comments or Suggestions

Phone: (888) ACE-PREZ (223-7739)

Email: acepresident@acecashexpress.com

Interested in selling your retail or financial services business?

Email: acquisitions@acecashexpress.com